Our Code of Ethics
- To perform high quality repair service at a fair and just price.
- To use only proven merchandise of high quality distributed by reputable firms.
- To employ the best skilled technicians obtainable.
- To furnish an itemized invoice for fairly priced parts and services that clearly identifies any used or remanufactured parts. Replaced parts may be inspected upon request.
- To have a sense of personal obligation to each customer.
- To recommend corrective and maintenance services, explaining to the customer which of these are required to correct existing problems and which are for preventive maintenance.
- To offer the customer a price estimate for work to be performed.
- To furnish or post copies of any warranties covering parts or services.
- To obtain prior authorization for all work done, in writing, or by other means satisfactory to the customer.
- To notify the customer if appointments or completion promises cannot be kept.
- To maintain customer service records for one year or more.
- To exercise reasonable care for the customer's property while in our possession.
- To maintain a system for fair settlement of customer's complaints.
- To cooperate with established consumer complaint mediation activities.
- To uphold the high standards of our profession.
For more than ten years, we've offered the Sacramento area quality auto service and repair at a reasonable cost.
We offer tires from Goodyear, Michelin, Kumho, Nexen, Toyo and many more. Our top tire brands provide reliability and longevity. We specialize in tires that offer superior ride comfort and reduced road noise.
Alignments, brakes, scheduled maintenance, factory-recommended service, all are performed by our staff which includes ASE-certified technicians, some with 25 years experience. Our team is friendly, efficient, and customer service oriented. Our customers recommend us to their families and friends because of our quick and reliable service.
Carmichael Tire & Auto serves customers in Sacramento, Carmichael, Fair Oaks, Citrus Heights, Rancho Cordova, and the surrounding area. Call us at 916-481-8020 or stop in to 7500 Fair Oaks Blvd., Carmichael, California, 95608.
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|M-F||8:00 a.m.||5:30 p.m.|
|Sat||8:00 a.m.||4:00 p.m.|